Resilience, that ability to overcome difficult or extremely changing circumstances, is an increasingly necessary value in companies. A more resilient organization is one that can weather crises in a more solvent way, adapt faster to market changes or remain competitive in the long term.
In a context in which, without having yet fully come out of the Covid-19 crisis and with a climate emergency in the near future, among other issues of special relevance; resilience is a rising value in any company. But, How to achieve a more resilient organization?
1. Improving the work.
The main way to prepare a company for a new crisis is by doing a better job. In each situation, this may involve a different specific action, but in general terms the work is improved by betting on digitization, automating low value-added tasks and making the ways of working more flexible.
The main objective of this is that the work done generates value and that employees are more productive in their tasks. For this, it is necessary to create organizational models that are more flexible and agile; as well as training and improving the skills of the people who make up the organization.
2. Strengthening security.
This issue is critical today, but is expected to become even more critical in the near future. Our companies are connected at all times, manage finances with electronic banks, sell in online stores or allow asynchronous communication between employees. Almost any operation is dependent on trust in the systems and the cybersecurityHence, strengthening these mechanisms is a priority.
Cyberattacks on companies have multiplied in recent months, so it is vitally important to carry out regular security reviews, train staff on cybersecurity issues and have the infrastructure necessary so that, either now or in the future, the digitization of the company is fully supported.
3. Leveraging data analytics.
Surely your company generates a large amount of data in its daily operations. Reflect and select which ones you should collect and analyzeand your company will be able to know what is happening, and even what could happen, reducing uncertainty and getting ahead, with the help of Business Intelligence tools.
Monitoring must be carried out in all processes, so that the data is available to all employeesproviding intelligence to all departments.
4. Balancing finances.
The liquidity it is an essential factor to have a more resilient organization. It is important to carry out effective cash management and exhaustive control of financial positions, taking into account all risks.
The information In this regard, it is essential, since it allows the incorporation of control measures to prevent liquidity leaks, anticipate changes in the business context and improve interactions with internal and external customers.
5. Making a firm commitment to technology.
Technology should not be an end in itself, but it is the means to achieve goals efficiently and tackle challenges that would otherwise be impossible. Today, technology can provide us with security, improve productivity, automate tasks, make work more flexible, serve customers at all times, analyze large amounts of data, streamline communication, correct treasury management, and much more.
With a flexible technology plan, the company can experience improvements in two key factors of competitiveness for the future: the innovation and the digital transformation.
Achieving a more resilient organization is vital in VUCA environments. And it is now, that the companies have overcome the crisis to a greater or lesser extent, when it is necessary to prepare the future. The environment has changed and we must take advantage of it to strengthen our companies.