Customer relationship management in Dynamics NAV / BC offers support to the sales department, understanding this as the functions of marketing (market research, campaigns, etc.), commercial (agenda, opportunity management, etc.) and customer service. customer (loyalty, after-sales, etc.). Its main value is that it allows to have all the necessary information of contacts and interactions to … Read more
Data is the basis on which to obtain quality information in a company and, therefore, is the first step in designing a valid strategy that allows take decisions and implement the necessary changes. They are, in short, the difference between going blind or playing it safe. Its use is increasingly widespread, although it has been … Read more
The history of ERP dates back to the 1960s and, today, it is the main tool for competitive and profitable companies. The enterprise resource planning software (Enterprise Resource Planner) allows you to manage all business processes and have all the information centralized in the same application, thus offering multiple advantages for the company. But how … Read more
The role of a CFO is a leading role within any company, and even more so in contexts of uncertainty and the need for transformation. A CFO must take a step forward to get involved in making crucial decisions for the future of his company, from an analytical perspective, with the help of technological tools. … Read more
Microsoft Dynamics 365 Business Central is a very flexible platform capable of evolving as the business develops and also capable of adapting to all types of companies and sectors. Getting as close to the standard as possible is always recommended, but we must never lose sight of the primary objective of that the ERP adapts … Read more
Inventory management is one of the most expensive tasks for many businesses, mainly those that have a high turnover of products; but that can be common in companies with limited resources in the warehouse or that have an outdated management system. Inventory imbalance is a common problem in these cases, which produces a domino effect: … Read more
The new normality that has been imposed by the socio-sanitary crisis of 2020, from which it seems that we are beginning to emerge little by little, has caused numerous losses and problems for companies. Especially SMEs. But like any crisis, this one also represents a transformation opportunity business: an opportunity to rethink business models and … Read more
Finances are one of the pillars for the optimal functioning of an organization, and may even be the difference between its success or failure. Financial management, therefore, is an important task of any company to which to pay the utmost attention. Being, as it is, a complex field, which often exceeds the capacity of a … Read more
An ERP is a vital system to streamline the company, as it allows the organization to focus on its business objectives, the needs of its customers and the changing market situation. But how does he actually do it? Automation An ERP takes care of delete repetitive tasks that generate little value for the business to … Read more
CRM software is a tool that allows you to increase the control of business processes and the productivity of the sales team, which makes it a platform that can be essential for any company. They are well known benefits of a CRM to an organization. Increased revenue, decision-making based on data, better information from the … Read more
There are many reasons why a company decides to implement an ERP management system and, frequently, it is a combination of several. The possibility of optimizing financial processes, improving visibility throughout the company or informed decision-making are commonly cited as the reasons behind the decision, among other issues; but the ability of this software to … Read more